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Whatnot Seller Hub → Finances → Your Statements and Reports → Weekly Earnings Report, or go straight to your Weekly Earnings statements. Monthly and annual reports are PDFs without row detail and won’t import.

Yes — drag multiple CSVs at once. Duplicates across files are automatically detected and skipped.

Open the Transactions tab, find the row, and click Hide. Every metric on your dashboard recomputes without it. You can restore it anytime.

Every generated pack uses one credit — the automatic pack after a fresh upload (history backfills don’t trigger one) or a click of Regenerate. Viewing packs you already have is always free. Free accounts get 1 pack total; Pro accounts get 15 per month, reset on the 1st, and unused packs don’t roll over.

Yes. Your individual data is never shared. If you opted in, bucketed aggregates (no seller ID, no buyer names, no item titles) may be included in anonymized industry trend reports — it's optional, off by default, and you can revoke it anytime from your Account page. Nothing traceable to you or your buyers ever leaves our system. See the Privacy Policy for detail.

Account page → Danger Zone → Delete my account. You have a 30-day grace window to change your mind (sign back in to restore); after that, your account, insights, buyer records and reports are permanently erased, and your order rows are deleted too — unless you opted in to anonymized trend reports, in which case they’re kept with every identifying field removed.

Nothing breaks. MARGN.PLUS deduplicates by order ID before any row hits your dashboard. Uploading the same file again adds zero new transactions. You will see a notice on the upload screen telling you how many rows were skipped as duplicates.

A few common reasons: (1) Whatnot's payout statement nets out fees before showing your deposit — MARGN.PLUS shows gross transaction amounts from the CSV, which is a larger number. (2) If you used the Hide button on any transactions, those are excluded from your totals. Check the Transactions tab for a "hidden" filter. (3) If you have not uploaded every week in a date range, gaps in your uploads will produce a lower total.

MARGN.PLUS reads column headers, not column positions. As long as the file came from Whatnot's Weekly Earnings Report export, column order does not matter. If Whatnot changes their column names in a future CSV format, email us and we will push a mapping update within 24 hours.

Yes — Account → Data lists every uploaded week with a Delete button. To drop individual rows instead, use Hide on the Transactions tab. Either way your totals and insights recompute immediately.

Insights are cached and rotate on a 5-minute bucket. Within the same 5-minute window you will see the same set — this keeps API costs manageable so the feature stays included in Pro at the current price. If you need a fresh generation right now, use the Regenerate with AI button (costs one credit).

12 categories plus Other: Women's Fashion, Men's Fashion, Sneakers & Streetwear, Luxury & Designer, Beauty, Sports Cards, Pokemon & TCG, Funko Pop, Comics, Toys & Hobbies, Coins & Currency, and Vintage. Your primary category is detected automatically from the category column in your Whatnot CSV. You can override it any time from your account profile.

When you trigger an insights pack, we send Claude a structured summary of your actual numbers for that report period — top buyers by spend, format breakdown (auction vs BIN vs giveaway), AOV by format, your power hour, and fee totals. The prompt instructs Claude to be specific and to cite your actual figures. It does not receive your full transaction list or any identifying data (buyer names, item titles, and state codes are pseudonymized before the request leaves our server).

No. Buyer handles stay in your dashboard and are never shared with other sellers, used in any public feature, or included in any dataset we sell or distribute. The only time buyer data leaves our server is when you generate AI insights, and at that point buyer names are replaced with positional tags (buyer_a, buyer_b, etc.) before the request is sent. Anthropic does not train on API traffic.

Free includes 1 CSV upload, 1 insights pack, and access to every dashboard view for that single report. Pro ($15/month or $150/year) includes unlimited CSV uploads, 15 insight packs per month, all date range filters, and the Schedule C Starter Kit for annual tax prep. Both tiers include share card downloads and CSV dedup.

Account page → Subscription → Cancel plan. One click, no confirmation email required, no chat with a retention bot. Your Pro access runs until the end of the billing period you already paid for, then drops to Free. Your uploads and data stay intact, and you can download a year-end CSV for any tax year from Account → Tax prep.